How to Install Your AVEO Ecommerce AI Agent Script: A Step-by-Step Guide

Congratulations! You’ve completed the onboarding steps and your custom AVEO AI Ecommerce Agent script is ready. Here’s how to install the script on your ecommerce site and ensure everything works smoothly.

1. Check Your Email for the Script

After submitting your website and email, you’ll receive an email from us within a few minutes. This email contains:

Your unique AI Agent script
Simple copy-paste installation instructions

Tip: If you don’t see the email, check your spam or promotions folder.

Tip 2: You can copy the script directly from the completed onboarding webpage.

2. Copy the Script

Open the email and locate the script block (it will look like a snippet of code starting with <script>).
Click the “Copy” button or select and copy the script to your clipboard.

3. Paste the Script Into Your Website

You want your AVEO AI Ecommerce Agent to appear on all pages where customers might need help. Here’s how to do it, depending on your platform:

For Most Websites (HTML/Custom):

Open your website’s code editor or file manager.
Paste the script just before the closing </body> tag on every page where the agent should appear.
Save and publish your changes.

For WordPress:

Use a plugin like “Insert Headers and Footers” or your theme’s custom scripts section.
Paste the script in the footer section (before the closing </body> tag) so it loads on every page.

For Shopify:

Go to Online Store > Themes > Edit Code.
Open theme.liquid and paste the script just before </body>.

For Other CMS (Wix, Squarespace, etc.):

Look for a custom code or tracking scripts section in your site settings.
Paste the script as instructed for site-wide coverage.

For Google Tag Manager:

Create a new “Custom HTML” tag.
Paste your script, set the trigger to “All Pages,” and publish.

4. Test the Installation

After adding the script:

Refresh your website (clear cache if needed or press Ctrl/Cmd+F5 on your keyboard).
You should see the AVEO AI Ecommerce Agent widget (chat bubble) appear on your site.
Test the agent:
- Ask it questions about your products, orders, or FAQs.
- Try it on different devices (desktop, mobile, tablet).
- Check several pages to confirm the agent loads everywhere you want it.

5. Troubleshooting & Best Practices

Issue	What to Do
Agent not visible	Double-check the script placement and save. Clear your browser cache. Try a different browser.
Script conflicts	If your site uses other chat widgets or heavy JavaScript, try moving the script lower in the page or use Google Tag Manager.
Slow loading	Ensure the script is placed at the end of the body for best performance.
Agent doesn’t know your products	Wait a few more minutes for the backend to finish syncing, or contact support at [email protected] if the issue persists.

6. Next Steps

Monitor performance: Track customer engagement and agent responses.
Provide feedback: Use the agent’s dashboard to correct answers or report issues.
Customize: Explore options to adjust the agent’s appearance, tone, or knowledge base.

With your AVEO AI Ecommerce Agent live, you’re ready to offer smarter, faster, and more engaging experiences to every visitor that improves the bottom line of your business!

Need help?
Contact our support team any time – we’re here to make your onboarding seamless.